by Kevin Hagan | Apr 8, 2019 | Uncategorized
All Nonprofit CEOs have conflict. Sometimes people say I am crazy, but I don’t believe that conflict is necessarily a bad thing. Maybe it is because I spent nearly a decade managing national conflict resolution programs at the United States Postal Service. Or maybe it...
by Kevin Hagan | Apr 2, 2019 | Uncategorized
How many times have you opened your inbox to see an email from a nonprofit that starts something like this: “If you give just 15 cents a day, nonprofit X can save the life of a child living in poverty.” Or, “Nonprofit X is the best steward of your dollars. 95% of...
by Kevin Hagan | Mar 25, 2019 | Uncategorized
Anyone who knows me knows I’m a junkie for the latest trends in business or leadership books. I am the kind of person who loves envisioning ways to enable cultures to thrive and processes to be more efficient and effective. Honestly, whenever you’re hired as a...
by Kevin Hagan | Mar 9, 2018 | Customer Service
During my tenure leading charitable organizations, there is one thing that I quickly noticed. It was happening in my organizations and when I looked around, I saw it happening in other mission focused organizations as well. The “it” I’m referring to is that we...
by Kevin Hagan | Mar 9, 2018 | Staffing
It’s one of the toughest jobs that nonprofit CEOs have to face… the need for organizational staffing changes. Over the years, while serving as a CEO of different nonprofits, I have found myself often looking at an outdated organizational chart (if they had one!)...
